Knowledgebase

Advantages of VirtPanel?
ThomasHost utilizes the security and robust features of VirtPanel: Virtual Server Manager. This...

Are there any hidden costs?
There are NO hidden fees. We mentioned everything in our order form :)

Can I cancel at any time?
You are allowed to cancel at anytime.

Can I use this VPS for a VPN? Is tun/tap enabled?
The answer to both questions is Yes. A VPS with thomashost would be perfect for a VPN. Since we...

Could you provide test IP?
Quebec, Canada - USALooking Glass: https://lg-quebec.thomashost.comBuffalo, New York -...

Do you allow Adult, Torrents, IRC, Proxy contents?
Yes, We do allow Torrents, IRC, Proxy and adult as well :)

Do you offer a money back guarantee?
ThomasHost offers you a risk free money back guarantee. At any time in the first 24 hours after...

Is any support included with my VPS?
Yes, hardware and network support is included. All vps are 100% self managed by the client.

What Is A Virtual Private Server (VPS)?
To put it simply, a Virtual Private Server (or VPS for short) is a method of splitting a...

What payment options do you have?
We do accept: PayPal Credit & Debit Cards (Visa, MasterCard, American Express,...

Where is your data center?
We have SIX locations :1- Datacenter Located in Dallas, TX2- Datacenter Located in Europe, UK3-...